Community care

How can we help?

Use the private Support form for account, privacy, safety, technical, listing, and other requests—including account deletion. Please share only information needed to understand your request.

Secure contact form

Tell us what you need

Choose a request type and include enough detail for the support team to understand the issue. Do not include payment-card details, passwords, or one-time codes.

Preparing the secure contact form…

Do not include your password, verification/reset code, government ID, or full card details.
Spam protection
Your request is sent securely for support follow-up.

By sending this request, you ask BiliBenta to use the details you provide to respond and help resolve your request. Read the Privacy Policy.

Stay in control

Small steps that help protect your privacy

Review what you post

Public listings, photos, and profile details can be seen by other users. Check images for documents, addresses, and location clues before uploading.

Connect thoughtfully

Discuss only the details needed for an item or service. When meeting, choose a public place where practical and tell someone you trust.

Report concerns

Use available app controls for suspicious listings or messages, or choose “Safety or report a concern” in the Support form above.